COVID-19 Delivery Impact
Due to the current global pandemic, shipments may experience delays, but please rest assured your order will still be delivered to you. We appreciate your patience in these difficult times. And we will continue to standby our promise to offer FREE SHIPPING ON ALL ORDERS WITH NO MINIMUM PURCHASE AMOUNT.
Our number one goal at TheGardenersShop.com is happy gardening. We want our customers to be happy and we always want to exceed our customers' expectations. Unfortunately, during these unprecedented time, it is becoming more and more difficult to deliver on that promise when it comes to on-time delivery.
The COVID-19 global pandemic has caused an enormous shock to the worldwide shipping network. Not only are normal logistical operations being overcrowded with weeds (aka social distancing and shelter in place orders), but an incredible increase in demand for online shopping is causing havoc throughout the e-commerce ecosystem.
As a result, TheGardenersShop.com is experiencing increased shipping times and extended delivery estimates for many of our orders. Although some of our inventory is still able to be shipped within 1 - 2 weeks, such as freshly harvested garden seeds and some of our garden furniture selections, our other items are having longer germination rates (aka, delivery delays).
Our gardening tools department has been hit the hardest. In normal business situations we are able to deliver orders within 2 - 3 weeks after processing. However, given the bottle neck that is occurring at many shipping carrier facilities across the nation and world, along with the various national and international policies surrounding social distancing and shelter in place orders, we now estimate that orders may be delivered between 4 - 5 weeks from processing date.
We recommend monitoring your local postal service for up-to-date information on deliveries in your local area, as these vary from region to region.
Because the situation is complex and constantly developing, our delivery times may also change, and we will endeavor to do our best to keep the information on our site up to date. Rest assured that we are following the situation closely, if anything changes, we’ll let you know.
Your support means a lot to us, especially during this time. Stay safe and take care of each other.